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Clydesdale Bank | We care about here

Mortgage Intermediaries


Before you contact us – important information

Clydesdale Bank only accepts business from a panel of intermediaries who have signed terms of business with us.

New applications

To submit new mortgage applications or request information please use our Online Application system.

Lending policy and new business enquiries

For all lending policy and new business enquiries:

Chat with us

Call 0800 678 3066

Open 8.30am to 6pm Mon-Fri

Alternatively, our residential and buy to let lending policy is available in detail in the Criteria section of the website.

Maximum call cost 4p per minute from a landline.

Case updates

To find out where in the process your application is:

Call 0800 678 3066

Open 8.30am to 6pm, Mon-Fri

Or send us a message

You should be aware that sending information by Internet email is not a secure method of transferring information and confidentiality cannot be guaranteed, for this reason we can not answer any account specific enquiries.

Making a complaint

We take complaints very seriously, and if you are not satisfied with any aspect of one of our products or services, please tell us. We would like the chance to put it right.

Find out more

Quick links

Our online application makes it quick and easy to apply for your customer

Apply online

General enquiries

Call us on
0800 678 3066

Monday - Friday, 8.30am - 6.00pm

Chat with us

Click below to chat with us now Monday - Friday, 8.30am - 6.00pm

Chat now

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